Web Links

Consumer protection

• Checklist of Significant California and Federal Consumer Laws (Cal DCA 1995)
• Consumer Information (Cal OAG)
• Consumer Resource & Referral Guide (Cal DCA)
• Consumer Transactions With Statutory Contract Cancellation Rights (Cal DCA 1999)
• Office of Privacy Protection

Contractors

• Contracting With a Contractor: The Homeowner's Rights to Cancel (Cal DCA)
• Contractors State License Board: http://www.cslb.ca.gov/

Court self-help center

• California Courts Self-Help Center, Small claims research topics

Credit transactions

• A to Z Guide to Credit Cards (Cal DCA)
• How to Correct a Credit Card Billing Error (Cal DCA 2002)
• How to Withhold Payment on a Credit Card (Cal DCA 2002)

Debt collection

• Collection Agencies (Cal OAG)

Electronic fund transfers

• Consumer Rights in Electronic Fund Transfers (Cal DCA 2003)

Landlord/tenant

• California Tenants-A Guide to Residential Tenants' and Landlords' Rights and Responsibilities (Cal DCA 2006)

Negotiable instruments

• Bad Checks (Cal OAG)

Vehicle sales, leases, and repairs

• Bureau of Automotive Repair (Cal DCA)
• Car Buyer's Bill of Rights (Cal DMV)

Warranties

• Motor Vehicle Warranty and Lemon Law (Cal OAG)